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Acceptable Usage Policy

You are responsible for abiding by the rules set forth in the paragraphs below. Any violation of the terms set forth below may result in immediate suspension and/or termination of all services currently being provided.


Acceptance of Terms

Request of services will be deemed to constitute acceptance of the terms, conditions, rules and regulations of TNH. The rights and responsibilities conferred by acceptance of this agreement are non-transferable.

Cancelation

Cancellation of all services require 30 day notice and must be done via the termination form located at http://topnotchhosting.com/terminationform.asp Please note: inactive but non-cancelled accounts will continue to be billed.

System Security

Keep all passwords confidential. We cannot be responsible for any loss of data resulting from the customer sharing his/her password. Unless our records indicate that your account/files have been maliciously accessed you will be held responsible for all activity in your account or under your login/password. If your password has been lost, stolen or otherwise compromised, please contact TNH via it's Helpdesk

Limitation of Liability

TNH's services are provided on an "as is, as available" basis and no warranty, express or implied, including but not limited to those of merchantability or fitness for a particular purpose, is made with respect to TNH or its services. In addition, TNH makes no guarantee regarding availability of ANY services, including but not limited to dial-up services, connectivity or system functionality. TNH.net assumes no liability for failure of dial-up services, connectivity or system functionality unless such failure is attributable solely to failure of equipment under TNH's sole and exclusive control.

Miscellaneous

TNH will take action against any parties found in violation of this policy. TNH reserves the right to terminate service at any time and without warning when a violation of our policy has occurred.

Any complaints regarding prohibited use or other abuse of the TNH Network, including violations of this Acceptable Use Policy, should be sent via e-mail to TNH at: abuse@topnotchhosting.com. Please include all applicable information that will assist TNH in investigating the complaint, including all applicable headerlines of forwarded messages

TNH is under the jurisdiction of the laws of the State of New York and this agreement shall be governed by the laws of the State of New York and is subject to the jurisdiction of the courts of the State of New York.

If any paragraph or part of this agreement is held to be unenforceable or invalid, the agreement shall remain in force and effect and the invalid portion of the agreement shall be treated as if omitted.

This agreement shall be made part of but shall survive other account or subscription agreement entered by the parties hereto, unless otherwise specified. We reserve the right to amend our rules, regulations and prices without prior notice. Whenever possible such shall be made available on our web site at http://www.topnotchhosting.com. Please check other sections of our web site for complete price list for applicable account details.

Non-enforcement or waiver of any section of this agreement does not constitute consent or continuing waiver. TNH reserves the right to enforce this agreement at its sole discretion.

TNH does NOT normally monitor the contents of packets and is not liable for the contents of any communications made on its network.

As a result of not following the Acceptable Usage Policy, there may be fines imposed, disruption of service, termination of services, and possible legal consequences. TNH's procedure is to deal with each net-abuse case on an individual basis. Based on an in-depth investigation and a determination of the severity.

Service Termination

It is TNH's goal to protect network resources, preserve the privacy and security of TNH's and our customers' networks, and maximize the utility of TNH and the Internet.

All of the following are expressly prohibited and may RESULT IN SERVICE TERMINATION, PROSECUTION, AND/OR FINE:

Users are prohibited from interfering or attempting to interfere with service to any other user, host, or network on the Internet ("denial of service attacks"). Examples of such prohibited activity include without limitation (a) sending or receiving massive quantities of data (i.e. "flooding" with ICMP, SMTP, or any other type of traffic that exceeds accepted norms of size and/or frequency) with the intent of filling circuits, overloading systems, and/or crashing hosts, (b) attempting to attack or disable any user, host, or site, or (c) using, distributing, or propagating any type of program, script, or command designed to interfere with the use, functionality, or connectivity of any Internet user, host, system, or site (for example, by propagating messages, via e-mail, Usenet posting, or otherwise, that contain computer worms, viruses, control characters or Trojan horses).

Use of service in such a way as to willfully or negligently burden our servers disk space, CPU, network or other resources or to effectively use TNH's resources to cause a "denial of service" for other TNH customers or those connected to other systems or servers on the network.

Users are prohibited from intentionally or negligently injecting false data into the Internet, for instance in the form of bad routing information (including but not limited to the announcing of networks owned by someone else or reserved by the Internet Assigned Numbers Authority) or incorrect DNS information.

Lack of Administration leaving common exploits opened to vulnerability. Users of the TNH Network are responsible for educating themselves and configuring their systems with at least basic security. Should systems at a user's site be violated, the user is responsible for reporting the violation and then fixing the exploited system. For instance, should a site be abused to distribute unlicensed software due to a poorly configured FTP (File Transfer Protocol) Server, the user is responsible for re-configuring the system to stop the abuse.

Sending unsolicited bulk e-mail ("UBE", or "spamming"). This includes, but is not limited to, the distribution of UBE for commercial, informational, advertising, political, or religious purposes. Willful or negligent disregard of the privacy and/or autonomy of other user(s), notably by sending e-mail or flooding Usenet newsgroups (spamming).

Performing any act that is prohibited under common law or the statutes or regulations of the City of New York, the State of New York, the State of New Jersey, the United States of America, or under any applicable international convention.

Use of Shell Servers or Egg Drop Servers.

Use of IRC "bots" and IRC servers and clients.

Any Pornographic content being hosted on TNH's network.

Publishing any material via TNH that violates any applicable copyright, patent or trademark law or convention.

Any actions deemed by Management of TNH to be damaging to the reputation of TNH and its ability to serve its clients.

Any attempt to gain access to another member's account.

 

 

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Last Modified: Sunday, November 29, 2009